Introduction

At MCF Modian Consulting Ltd (Mcfedututors), we are committed to safeguarding the privacy of our clients. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, which include self-preparatory platforms, live online one-on-one training, live online group lessons, and free preparatory quizzes for exams such as GRE, GMAT, TOEFL, SAT, ACT, PTE, IELTS, DET, OET, CELPIP, TCF, TEF, MCAT, NCLEX RN, and USMLE.

We comply with relevant global data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Nigeria Data Protection Regulation (NDPR).

1. Information We Collect

We collect personal data to provide our services effectively and improve your experience. This may include:

• Personal Identification Information: Name, email address, phone number, and address.
• Educational Information: Exam preferences, test scores, educational background, and study goals.
• Technical Information: IP address, browser type, time zone settings, and information about your device.
• Payment Information: Credit card or payment details for purchasing our services.
• Usage Data: Details of your visits to our website, including the pages you viewed, and actions taken.

We may also collect additional data if you seek application support or opt to share your data with third-party companies.

2. How We Use Your Data

We use your personal information for the following purposes:

• Service Delivery: To provide our test prep solutions, personalized training, and guidance to help you improve your test scores.
• Marketing and Communication: To inform you of updates, offers, and new products/services.
• Improving User Experience: To enhance our services by analyzing usage trends and preferences.
• Account Management: To manage your account and process payments.
• Compliance with Legal Obligations: To comply with regulatory requirements or assist in legal investigations.

We may also use your data to suggest application assistance through third-party companies where necessary.

3. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent: When you sign up or use our services, you consent to our collection and use of your data as outlined in this policy.
• Contract: We process your data to fulfill our contractual obligations when you purchase our services.
• Legitimate Interest: To improve our products, services, and marketing efforts.
• Legal Obligation: When we are required to process your data to comply with legal regulations.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. However, we may share your data with:

• Service Providers: Third-party companies that support our services, such as payment processors and hosting providers.
• Application Assistance Partners: When you request help with applications ( or choose to connect with third-party companies we recommend.
• Legal Authorities: Where required to comply with legal processes or obligations.

All third parties with whom we share data must adhere to data protection laws and have agreements in place to safeguard your personal data.

5. International Data Transfers

As we operate in different regions, your data may be transferred to and processed in countries outside your home country. Where such transfers occur, we ensure appropriate safeguards, including standard contractual clauses or reliance on adequacy decisions, are in place.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

When the retention period expires, we will securely delete or anonymize your data.

7. Your Data Protection Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your data where there is no legitimate reason for us to keep it.
• Right to Restrict Processing: You can ask us to suspend the processing of your data under certain conditions.
• Right to Data Portability: You can request that we transfer your data to another service provider.
• Right to Object: You can object to us processing your data for marketing purposes.

To exercise these rights, please get in touch with us at support@mcfedututors.com. We will respond within 14 days of receiving your request.

8. Security Measures

We take the security of your data seriously and have implemented technical and organizational measures to protect it from unauthorized access, loss, misuse, or destruction. These measures include encryption, secure servers, firewalls, and restricted access controls.

9. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and collect data on website usage. You can manage your cookie preferences through your browser settings.

10. Updates to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices or relevant laws. We encourage you to review this policy periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@mcfedututors.com
Address: Plot 52, Yinusa Alamu Street, Pease Estate, off Alao Expressway, Ibadan

Thank you for trusting Mcfedututors with your personal data. Your privacy is important to us, and we are committed to ensuring it is protected at all times.

Effective Date: 24/09/2024
Last Updated: 25/12/2021

This Privacy Policy complies with the GDPR, CCPA, and NDPR standards.